Social competence

Simply listening to other people helps to show consideration and appreciation for their concerns.

Relax on observing and naming your surroundings to facilitate small talk by finding topics to get to know someone, break the silence or keep a conversation going.

It is easier for us to make demands when the law is on our side.

If the other person is in the right, a sympathetic demeanor on my part can cause the person to refrain from asserting their rights.

Reaching an agreement helps the people involved to find a workable solution for everyone.

Using talk2b in conversations means going beyond judgment and addressing only observable and nameable facts and their consequences.